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6 Comments

  • These are all excellent examples, which I use with my students. There’s another option I give as well, that would fit in with your first recommendation – changing a response to a suggestion into a question, either positive or negative:

    Friday is a better day for the meeting
    Would Friday be a better day for the meeting?
    Wouldn’t Friday be a better day for the meeting?

    As you say, being indirect can keep the negotiating going.

  • To people who i don’t know, am very polite and more diplomatic to them, but i have found myself in me that to people who i know or say i meet day to day i am not diplomatic, am too stright and answer with a intension what am saying is what i feel and belive but unknowing i have made them anoyed them. i will try my best to use these 5 thumb rule more often and see if i can make any change in my personality.